5.1 SOLVING TECHNICAL PROBLEMS

• Knows the main functions of the most common digital devices (e.g. computer, tablet, smartphone).
• Knows some reasons why a digital device may fail to connect online (e.g. wrong Wi-fi password, airplane mode on).
• Knows that computing power or storage capacity can be improved to overcome fast obsolescence of hardware (e.g. by contracting power or storage as a service).
• Aware that the most frequent sources of problems in Internet of Thing (IoT) and mobile devices, and in their applications, are related to connectivity/network availability, battery/power, limited processing power.
• Aware that AI is a product of human intelligence and decision-making (i.e. humans choose, clean and encode the data, they design the algorithms, train the models, and curate and apply
• human values to the outputs) and therefore does not exist independently of humans. (AI)

         5.2 IDENTIFYING NEEDS AND TECHNOLOGICAL

                RESPONSES

• Knows that it is possible to buy and sell goods and services on the internet through commercial transactions (e.g. e-commerce) and consumer-to-consumer transactions (e.g. sharing platforms). Different rules (e.g. legal consumer protections) apply when buying online from a company than from a private person.
• Able to identify some examples of AI systems: product recommenders (e.g. on online shopping sites), voice recognition (e.g. by virtual assistants), image recognition (e.g. for detecting tumours in x-rays) and facial recognition (e.g. in surveillance systems). (AI)
• Aware that many non-digital artefacts can be created using 3D printer (e.g. to print spare parts for domestic appliances or furniture.
• Knows technical approaches that can improve the inclusiveness and accessibility of digital content and services, e.g. tools such as magnification or zoom and text-to-voice functionality. (DA)
• Aware that AI-driven speech-based technology enables the use of spoken commands that can enhance the accessibility of digital tools and devices (e.g. for those with mobility or visual limitations, limited cognition, language or learning difficulties), however, languages spoken by smaller populations are often not available, or perform worse, due to commercial prioritisation. (AI) (DA)